Administrative Case Manager and Accessibility Liasion

The Administrative Case Manager provides non-clinical support, triage, and holistic care coordination for Berklee Valencia students navigating health, wellness, and accessibility barriers.

Reporting to the Director of Student Affairs, Diversity and Inclusion, this role bridges internal campus teams in Valencia (Spain) and Boston with external healthcare providers and insurance networks to manage students-of-concern interventions and ensure campus safety. Key responsibilities include 1:1 student consultations, participating in the after-hours administrator on-call rotation, and serving as the primary campus liaison to Boston’s Accessibility Resources office to implement academic and housing accommodations locally.

Key aspects of the position:

• In person (Valencia / Spain)
• Working schedule: 1.00pm - 9.00pm (Monday to Friday)
• Availability to be on call on a rotational basis