Coordinator for Study Abroad Financial Operations and Advising

Chief Objective of Position:
Reporting to the Director of Study Abroad, the Coordinator for Study Abroad Financial Operations and Advising is responsible for financial operations within the office of Study Abroad. Responsibilities include processing payments made from students for their program, budgets for faculty, purchasing, oversight of scholarships, program costs, invoices, and travel expenses.

Work Tasks:
Faculty Led Programming:
• Assist faculty with program travel logistics and payments to include preapproval, on-site expenses, reimbursement, cash advances, and reconciliation of expenses.
• Meet with faculty prior to departure to discuss on-site payments and remaining budget.
• Record expenses and maintain each program budget with faculty leaders throughout the academic year to ensure accurate communication with faculty leaders for remaining funds in the account.
• Coordinate with the business office for invoices paid for recording payments made via credit card, wire transfer, or check.
• Assist the Director with the Faculty Travel Grant awards and reconciliations.

Student Payments, Financial Aid, & Scholarships:
• Coordinate with financial aid to award scholarships and assist students utilizing scholarships and/or financial aid on managing associated costs and requirements with study abroad.
• Communicate with financial aid for students applying and approved for study abroad.
• Serve on the scholarship selection committees and maintain a list of scholarship awardees and applicants.
• Serve as the primary contact for national study abroad scholarships such as Gilman, Fund for Education Abroad, etc.
• Coordinate with student accounts for payments of program fees to student’s records including collection, recording, reconciling, and depositing payments.
• Track and monitor student payments and notify students of late payments.
• Assist with the communication of the cancellation and refund policy for withdrawal.
• Record payments for student graduation sashes and international health insurance.

Study Abroad Office & Advising:
• Maintain a list of affordable programs for students with financial concerns.
• Maintain the ability to use the state and local credit cards for the office and faculty program purchases.
• Serve as an account signer for local accounts including credit cards for faculty leading study abroad programs.
• Record payments for the spring and fall study abroad fairs’ registrants.
• Represent the study abroad office at fairs and recruitment events for students.
• This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.
• Develop and maintain very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees.
• Demonstrate a positive and professional attitude and treat everyone with dignity and respect.
• Fully support the “Student’s First” value at CNU and routinely go the extra mile in providing service.

Safety:
• Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position.
• Report unsafe work conditions to your supervisor.
• Immediately report work-related incidents to your supervisor and participate in accident investigation requests.
• Perform other duties as assigned.

Knowledge, Skills, Abilities (KSA's) related to position:
• Skills in verbal and written communication
• Ability to work as an effective team member
• Ability to work with various constituencies
• Knowledge of accounting practices to include budgeting and reconciliation
• Customer service skills
• Ability to analyze and report data

Required Education:
Master’s degree or Bachelor’s degree with work experience that equates to an advanced degree.
Additional Consideration - Education
 
Experience Required:
• Experience with computer programs like excel or Google sheets.
• Experience with student advising.
• Experience with multiple forms of cash/currency exchange rates.

Additional Consideration - Experience:

• Experience with financial operations within a university or study abroad program (such as managing budgets, reconciling accounts, processing domestic and international vendor payments, handling corporate credit cards, or maintaining detailed financial records).
• Experience in building and maintaining spreadsheets for financial and operational tracking.
• Experience advising students on study abroad programs.
• Experience facilitating small group presentations.
• Experience with student application processes while maintaining strict record confidentiality.
• Experience coordinating international travel logistics.
• Experience working directly with university faculty.
• Experience working within a university study abroad office, or experience studying or working outside of the United States.

Salary Information
Salary $52,700 to $72,500, Commensurate with Education and Experience

CNU Information
Christopher Newport University is anchored in excellence, and that is reflected in our ranking as the #1 regional public university in Virginia and #3 among regional public universities in the South. We are an inclusive and kind community, founded on our shared values of honor, scholarship, service and leadership. We offer an outstanding liberal arts education provided by dedicated, gifted teacher-scholars who are supported by a compassionate team of faculty and staff. Our 4,500 undergraduate and graduate students pursue more than 90 areas of study, as they live and learn on a largely residential campus. CNU’s on-campus performing and visual arts centers offer Broadway shows, world-class performances, engaging exhibitions, transformative lectures and classes, and more. Our athletics program is the winningest at any level in Virginia.

Christopher Newport University is in the heart of Newport News, a vibrant city with breathtaking scenery and unique experiences. The city and region offer affordable neighborhoods, local and name-brand shops, diverse dining options, local parks and water access, and fun recreational opportunities. Whatever your interests and goals, you belong at CNU! For further details and information about Christopher Newport, visit cnu.edu.