Project (Operations) Coordinator

What We Want
Are you passionate about global education and eager to make a difference?
Join our team as a Project (Operations) Coordinator II! In this role, you'll help implement key projects and support departmental leadership, fostering teamwork, collaboration, and respect in every interaction. Your responsibilities will include a variety of tasks to support office operations and the coordination of a range of international education opportunities.

We're seeking candidates with a strong understanding of FERPA, HIPAA, as well as state, federal, and university policies to help ensure compliance and protect student data throughout all processes. Candidates with strong organizational, communication, and coordination skills will make you an excellent fit for this role.

If you're excited about contributing to our mission and supporting high-impact global education experiences, we encourage you to apply and become a valued member of our team!

Cover Letter/Resume: Providing a cover letter and resume is strongly recommended. You may upload them on the application under the CV/Resume section.   

Other Requirements and Factors:

• This position may require work beyond normal office hours and/or work on weekends.

Essential Duties/Tasks

Project Coordination

• Plans, coordinates, and executes long-term project plans.
• Serves as a resource or primary contact for office procedures.
• Coordinates multiple workstreams to ensure internal business functions are properly identified, managed, and aligned.
• Manages the routing and approval of memoranda and business transactions, including IDTs, OneCard payments, and fee memos.
• Assists with contract processing and tracking for assigned areas.
• Monitors financial activities and prepares related reports for assigned projects.
• Ensures compliance with University policies, rules, and regulations related to operations and financial transactions.
• Serves on committees, workgroups, and special project teams.
• Coordinates operational activities for various program types.
• Provides operational support to the planning and execution of outreach activities and events.

Operations

• Coordinates and executes daily office operational activities.
• Processes payments for various platforms, including but not limited to: Via TRM, answering services, and IT purchases.
• Maintains a tracking spreadsheet of approved third-party billing payments.
• Manages financial transactions for passport operations.
• Obtains tax forms to process payment to U.S. and foreign vendors.
• Generates DCS's and paperwork to Academic Accounting & Business Services (AABS) for payments to foreign vendors for programs managed in pass through accounts.
• Liaises with AABS and Student Business Services (SBS) regarding business inquiries, processes and reports.
• Maintains Emburse processes and assists staff with pre-travel authorizations and expense reports for their business travels.

Unit and Team Support

• Supports staff with student fee postings, tracking, withdrawals, and refunds.
• Assists with student coding and attributes in registration and application platforms.
• Enrolls students and program leaders in the international insurance plan and processes changes and refunds when necessary.
• Prepares progress reporting and budget updates for review.
• Trains staff on new and existing procedures, regulations, and policies related to operations and business transactions.
• Tracks program data across multiple platforms.
• Maintains database integrity, security, and accuracy.

Supervision:

• Oversees day-to-day functions, which may include supervising student workers.

Qualifications

Required Education and Experience:

• Bachelor’s degree or equivalent combination of education or experience.
• Four years of related experience in project coordination or administration.

Knowledge, Skills, and Abilities:

• Ability to multitask and work cooperatively with others.
• Knowledge of word processing, spreadsheet, and database applications.
• Strong verbal and written communication skills.

Who We Are
The Education Abroad Office supports Texas A&M University’s commitment to develop global leaders through transformational opportunities abroad. We engage students, faculty and staff to participate in high quality international experiences. Studying abroad encompasses a variety of international experiences including study, research, internships, volunteer opportunities and service learning programs. Study abroad opportunities are available for all students, freshmen through Ph.D. candidates. The various types of study abroad programs can be as short as a week or as long as an academic year. Students can be in a large group or study on an individual program. Programs through the Education Abroad Office help broaden students’ intellectual and personal horizons, help them navigate in different environments, practice or perfect a language, and build a resume to help broaden career options.

Why Texas A&M University?  

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.  

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 

• 12-15 days of annual paid holidays  

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month 

• Automatic enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time 

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more  

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee

• Living Well, a program at Texas A&M that has been built by employees, for employees

Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.  

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.