Education Abroad Coordinator

The Education Abroad Office is accepting applications for an Education Abroad Coordinator. Reporting to the Director of Education Abroad and responsible for managing student-service functions associated with a portfolio of education abroad programs, including oversight of student-facing functions and Education Abroad office duties (such as checking email, managing social media accounts, etc.).

Knowledge, Skills, and Abilities

• Ability to communicate effectively
• Ability to deliver exceptional service
• Outstanding interpersonal skills
• Ability to work as a member of a team and under pressure
• Ability to handle multiple tasks simultaneously and function in a high-volume office setting
• Proficiency with standard computing software applications and ability to adapt to Education Abroad software programs, as well as ETSU systems software
• Excellent judgment and ability to deal with difficult situations
• Highly organized and detail-oriented
• Ability to work effectively with students, faculty, and university officials
• Ability to travel locally, nationally, and internationally
• Personal initiative and the ability to be flexible in work schedules and assignments

Required Qualifications

• Bachelor's degree

Preferred Qualifications

• Master's degree
• Two (2) or more years experience in Education Abroad/International Education/Global Setting
• Experience living or traveling abroad

Job Duties/Responsibilities

• Advises East Tennessee State University students who wish to participate in study abroad programs and complies with registration, course approval, and academic transfer credit requirements
• Manages the approval process of students' study abroad programs which includes maintenance of course database and required forms for study abroad
• Oversees information sessions for students interested in studying abroad
• Conducts pre-departure orientations and provides re-entry support
• Manages education abroad student recruitment, advising, applications and approvals, materials/forms, policy compliance, preparation, and student support
• Coordinates the student-facing sides of direct enrollment organizations and institutional partnerships
• Organizes events such as the Study Abroad Fair and/or International Education Week activities and participates in campus-wide events
• Trains and supervises temporary employees and/or student workers, and coordinates student ambassadors
• Performs other duties, such as leading and serving on committees, liaising with ETSU offices and assisting the Director with management of study abroad scholarships