INSURANCE LIAISON AND ANALYST, INTERNATIONAL HEALTH, SAFETY, AND CRISIS MANAGEMENT

Summary of Job Details 
The UCEAP Travel Insurance Liaison prepares monthly enrollment reports to be distributed to the travel insurance vendors and related service providers, including security and travel assistance services. They respond to inquiries from UCEAP students and employees about the travel insurance policy, referring them to the claims management company when appropriate. They negotiate on behalf of UCEAP students when policy language is unclear and requires clarification. They participate in the annual UCEAP travel insurance policy renewal process. The UCEAP Travel Insurance Liaison may open and/or monitor medical incident cases with the travel assistance company sub-contracted by the insurance company. They communicate with the security assistance provider to determine effective protocols and facilitate security evacuations. They participate in a review of service provided by these vendors that feeds into subsequent travel insurance renewal considerations.