Posted: Jun 13, 2025
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Study Abroad Program Associate

NC State - Raleigh, NC
Salary: $48,000.00 - $51,000.00 Annually
Application Deadline: Jun 25, 2025
Administration
The Study Abroad Office is seeking a Program Associate to manage front office operations and serve as a key point of contact for students exploring international opportunities. This role blends student service, program coordination, and administrative management in a dynamic and rewarding setting.

What You’ll Do:

Front Office and Student Support
    • Serve as the first point of contact for students, families, and campus partners.
    • Provide timely, accurate information on study abroad programs, policies, and procedures.
    • For questions you can’t answer, proactively seek out the necessary information from colleagues in our office or from our campus partner offices.Manage the general office email account and maintain confidentiality of student records.
    • Foster an inclusive, welcoming environment for all students and promote global learning opportunities.

 


Course Scheduling and Records Coordination
  • Manage course scheduling and enrollment processes for study abroad programs.
  • Compile, verify, and submit data to create courses each term in accordance with university procedures.
  • Process course approvals and international transcripts in collaboration with academic units and Registration and Records.

Program Operations
  • Facilitate the application review process for non-group programs.
  • Support group program departures by preparing travel materials and tracking post-acceptance requirements.
  • Coordinate program evaluations and route them to appropriate academic units.
 
Student Staff Supervision
  • Hire, train, supervise, and evaluate front desk student staff.
  • Oversee daily operations and ensure quality service is provided to all visitors.

As a key member of the Study Abroad Advising team, you’ll participate in weekly Advising Team meetings. You’ll also help students navigate high-impact international experiences. Your work will directly support students’ academic and personal growth, contributing to a more globally engaged campus community.
 
If you are committed to student success and thrive in a collaborative, service-oriented environment, we encourage you to apply.