Health and Safety Manager

Are you passionate about global education and eager to make a difference? As a health and safety manager, you’ll be at the heart of supporting students, staff, and faculty. You will collaborate with office leadership to offer a wide array of global education opportunities, fostering teamwork and respect in every interaction. Your role will involve clear and effective communication, both verbally and in writing, with a wide range of clients. You will need a comprehensive understanding of international, federal, agency, and university regulations, as well as providing guidance and best practice recommendations to policies, procedures and training associated with the health, safety, and security of university students abroad. If you’re excited about this opportunity to contribute to our mission and support high-impact global education, we encourage you to apply and join our dynamic team!

Responsibilities

Policy Development, Review, and Implementation

• Leads the collaborative development, implementation, and communication of policies, procedures, and programs to mitigate safety and security risks related to undergraduate and graduate student international travel. 

• Interprets policies and makes recommendations for safety planning and compliance. 

• Coordinates Manage and coordinate with relevant units on campus (Office of Risk, Ethics, and Compliance; Department of Global Engagement; International Student and Scholar Services; Student Affairs; as well as U.S. and international partners) to develop and maintain processes and policies related to risk mitigation, crisis management, emergency response, incident reporting, and student disclosures.

• Serves as a key member on relevant campus committees as well as forming committees/working groups to facilitate collaboration across campus.

• Coordinates and oversees the review of Education Abroad proposals with regards to safety, security, and risk.

• Develops protocols for monitoring the political, economic, health, safety, and security conditions of locations abroad where students will travel.

• Conducts regular daily monitoring of world events, prominent health and safety issues, and legal decisions affecting international programs in higher education and communicates updates as needed.

• Serves as the Education Abroad point person for coordination of international travel insurance.

• Prepares reports to evaluate trends and assess services.

• Conducts international site visits upon request. 

Risk Assessment

• Oversees proactive risk assessment and analysis for international programming initiatives for locations on system high or extreme lists.

• Completes travel risk assessments and provides recommendations to the Director of Education Abroad, the Associate Vice President for Global Engagement, and the Vice President for Risk, Ethics, and Compliance.

• Coordinates and communicates decisions on travel advisories and restrictions on travel and provides consultation to colleagues regarding destination risk assessment and safety planning.

• Works with the appropriate stakeholders including the Office of Risk, Ethics, and Compliance; and Texas A&M University System offices to manage and review recommendations regarding individual travel requests to high-risk locations.

• Monitors travel registrations and makes recommendations for enhancing travel safety as appropriate.

• Develops and manages incident reports and statistics.

• Provides leadership with annual reports related to scope of travel, risk assessments, and incidents.

Crisis Management

• Reviews existing, and also creates general and specific emergency plans

• Trains staff on the emergency response team within the office.

• Develops and shares the 24/7/365 coverage plan for international emergencies.

• Manages and coordinates the execution of emergency response protocols for outbound study abroad and international students on campus.

• Collaborates with key stakeholders on and off campus to respond to student incidents overseas.

• Liaises with the University’s international insurance and travel emergency service provider to triage situations and incidents.

Training and Outreach

• Develops international risk and safety protocols and training for students and program leaders.

• Coordinates and leads various workshops related to health, safety, and compliance.

• Manages the university travel registration process and resources associated with international health and safety.

Qualifications

Required Education and Experience

• Bachelor’s Degree

• Five years of relevant work experience, including at least three years of direct experience in higher education, international travel, 24/7 crisis management, risk management, global health, legal affairs, governmental or non-profit work, including demonstrated leadership ability in a complex organization.

Preferred Qualifications

• Masters or professional degree.

• Previous experience and progressively responsible experience in education abroad in higher education or with a study away program provider.

• Experience coordinating across administrative units and working with university faculty and administration.

• Significant international experience living, studying, or working abroad.

• Experience in emergency response and protocols in higher education.

Knowledge, Skills, and Abilities

• Demonstrated ability to remain calm in times of crisis.

• Ability to effectively prioritize, problem-solve and make quick and effective decisions.

• Ability to empathize and respond to the needs of various stakeholders.

• Excellent written, verbal, and interpersonal communication skills.

• Excellent organizational skills and attention to detail.

• Ability to multi-task and work cooperatively with others.