Admissions Officer - ASOS/MENA (fully remote)

Instructions to Applicants: To ensure consideration please apply by February 10, 2025 and upload a cover letter, resume, and contact information for three (3) professional references. Posting will remain open until position is filled.

Position Summary:

School for International Training (SIT) Study Abroad is seeking a results-driven Admissions Officer to bolster enrollment in a portfolio of undergraduate, study abroad programs in the Middle East, North Africa, and Africa South of the Sahara regions. Reporting to the Assistant Director of Study Abroad, the Admissions Officer will work both independently and collaboratively to implement strategic plans for admissions related activities with a focus on enrollment and retention. The admissions officer provides proactive student support throughout the inquiry, application, and pre-departure and arrival processes and advises prospective students and applicants about admissions policies and procedures and reviews applications for eligibility.

Responsibilities:

• Assist prospective students to understand the application process and ensure all materials are complete and accurate.
• Provide proactive and timely guidance and support to prospective students from inquiry through departure, including but not limited to facilitating pre-departure orientation, visa preparation, and travel logistics.
• Gain expert knowledge about academic programs to best advise students in their decision process.
• Utilize inquiry and applicant data to inform strategies, decisions, and priorities.
• Stay current with admissions policies and procedures, ensuring compliance with institutional and regulatory requirements.
• Collaborate with SIT Enrollment staff on admissions planning and policies.
• Review and evaluate applications to determine admission eligibility.
• Meet goals for communicating with assigned leads and applicants.
• Record all contact and effectively track communication in the Customer Relations Software system.
• Stewardship of alumni mentor program.
• Participate in organization-wide events and perform additional duties as required.
• Support the overall strategic enrollment efforts of the organization.

Required Qualifications:

• Bachelor's degree
• Commitment to an ethical and student-centered approach with ability to build rapport and maintain professional relationships with students, colleagues, and other constituents.
• Evidence of excellent interpersonal, verbal, and written communication skills
• Previous study, travel, or living experience abroad.
• Exceptional organizational and multi-tasking skills
• Demonstrated ability in using data to inform decision-making and attention to detail
• Demonstrated ability to work independently with little supervision and as part of a team
• High level of comfort with technology such as video communications applications, Office 365 (Excel, Outlook, PowerPoint, SharePoint, Word) and Customer Relations Management software (CRM).
• Flexibility to work evening and weekend hours and travel as needed

Preferred Qualifications:

• Master's degree
• Regional familiarity with Africa, South of the Sahara, and the Middle East and North Africa
• Experience in advising/counseling of students
• Knowledge of Salesforce (CRM)

Benefits

World Learning provides a comprehensive and competitive benefits package that includes: medical, dental, vision, FSA/HRA, Life/AD&D, Short Term/Long Term Disability, EAP, Parking and Transit, 403 (b) retirement plan for full-time and eligibile part-time employees.

The World Learning Inc. Family

For more than 90 years, World Learning Inc. is a thriving global organization made up of The Experiment in International Living, the nation's most experienced provider of international education through exchanges for high school students; School for International Training, offering accredited undergraduate study abroad programs through SIT Study Abroad and internationally focused master's degrees through SIT Graduate Institute; and World Learning, a global development and exchange nonprofit organization.

World Learning | worldlearning.org

World Learning has worked to create a more sustainable, peaceful, and just world. World Learning's education, development, and exchange programs help people find their voices, connect with their communities, strengthen the institutions that form the backbone of a democratic society, and build relationships across cultures. With World Learning's support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality.

The Experiment in International Living | experiment.org

The Experiment in International Living is the nation's most experienced provider of international education through exchanges for high school students. For more than 90 years, The Experiment has empowered young people to step off the beaten path, experience the world as a classroom, immerse themselves fully in another culture, and build the knowledge and skills needed to confront critical global issues.

SIT | sit.edu

School for International Training (SIT) was founded in the early 1960s as a training center for the first Peace Corps volunteers. For nearly 60 years, SIT has prepared students to be effective changemakers and global citizens through experiential education focused on the world's most critical global issues. SIT Study Abroad offers accredited summer and semester undergraduate programs in Africa, Asia and the Pacific, Europe, Latin America, and the Middle East, as well as comparative programs on multiple continents. SIT Graduate Institute offers global and hybrid certificates, master's, and doctoral degrees.

A Commitment to Our Values 

We are a global community of staff, faculty, board members, alumni, students, and participants who use our core values -– community, intercultural understanding, sustainability, and social inclusion & justice – to inform our programs and how we operate as an organization. We are committed to acting with accountability, transparency, reciprocity, authenticity, and empathy.