Faculty Led Programs Coordinator

Job Summary

The Faculty-Led Programs Coordinator provides essential administrative, marketing, and communications support for the Faculty-Led Programs within the Office of Global Affairs (OGA). This position plays a key role in supporting the development, implementation, and advising of Faculty-Led Programs, including managing program logistics, maintaining program-related documentation, contributing to marketing initiatives, and assisting in student advising to ensure the successful and sustainable operation of Faculty-Led Programs.

Essential Functions

• Assists with regular communication with students and families via email and phone, ensuring consistent support throughout the application process while advising students on faculty-led program accommodations, activities, academics, and finances.
• Coordinates recruitment activities and events in collaboration with the faculty-led program team, program leaders, in-country providers, and student alumni. These include tabling, class visits, information sessions, and semi-annual study abroad fairs. Liases with departmental Marketing and Communications specialists across campus to enhance the visibility and engagement of events.
• Maintains and updates faculty-led program brochures, applications, forms, marketing materials, and other program documentation to ensure accuracy and relevance for each new program iteration.
• Coordinates the planning and execution of virtual and in-person pre-departure orientations for students and program leaders, ensuring all logistics, materials, and schedules are in place. Provides day-of support, organizes participant resources, and prepares, delivers, and tracks make-up assignments for absentees.
• Reviews applicant data for faculty-led programs, prepares reports, and presents findings to the faculty-led programs team to identify opportunities for improvement. Develops strategies to enhance applicant retention and follow-through, ensuring programs meet and exceed enrollment targets.
• Collaborates with the Office of Global Affairs (OGA) registrar to track faculty-led program coursework and student transcripts to ensure accurate academic records.
• Contributes to program debriefs with the faculty-led team, program leaders, and in-country partners. Creates and manages re-entry activities and resources for returning students, and develops, compiles, and analyzes surveys and focus groups data to assess the impact and efficacy of faculty-led programs.

Other Functions

• Contributes to maintaining a workplace culture that values collaboration, equity, and inclusivity.
• Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
• Performs related duties as assigned or required to meet department, Executive Area/Division and university goals.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Bachelor’s degree with at least one (1) year of professional work experience.
• Demonstrated experience studying, working, or living in a cross-cultural and/or international environment.
• Proven ability to communicate complex concepts clearly and concisely, deliver engaging presentations, and maintain working relationships with diverse groups, including students, families, faculty, and institutional partners.
• Highly organized and detail-oriented, with the ability to manage complex processes, prioritize tasks, meet deadlines, and exercise sound judgment.
• Demonstrated ability to work independently, producing high-quality marketing and communication materials with minimal supervision, while ensuring accuracy in content, design, and data reporting and analysis.
• Proficiency in Microsoft Suite, particularly Word, Excel, and Outlook, and collaboration tools like SharePoint and OneDrive.

Preferred Qualifications (Knowledge Skills, Abilities, Education, Experience, Certifications, Licensure)

• Familiarity with higher ed systems, international education, and study abroad in the US.
• Familiarity with computer software standard to the study abroad industry.
• Experience with design software such as Canva and/or Adobe Creative Suite for creating student-focused marketing and communication materials.
• Commitment to inclusive practices in international education, with experience supporting diverse student populations in academic settings.

Work Schedule

• Monday – Friday; 8:30am - 4:30pm.
• Required to work some evenings or weekends.
• May include domestic and/or international travel.
• This is a temporary, non-benefited position. ** Please note that while the position is currently listed as Temporary Non-Benefited, we plan to transition it into a permanent PSU 25 role. The ideal candidate would be someone committed to building a career in study abroad and sees this position as a long-term opportunity.