Study Abroad Advisor (2 Open Positions)

Study Abroad Advisor I

Job no: 540486
Work type: Staff - Full-Time - Exempt
Location: Main Campus (Gainesville, FL)
Department: 20010000 - IP-INTERNATIONAL CENTER-GEN

POSITION SUMMARY

The University of Florida International Center is recruiting for two Study Abroad Advisor I positions. These positions are integral members of the study abroad team and will play an active role in our mission to enhance student academic, professional, and personal growth through transformative global learning opportunities. Reporting to the Associate Director of Study Abroad, the Study Abroad Advisor I supports students throughout their study abroad journey—from exploration to return—while managing a diverse portfolio of programs. One position advises prospective and current students on programs in Africa, Latin America, the Middle East, and Oceania (portfolio subject to change), while the other advises prospective and current students on programs in the United Kingdom and Ireland (portfolio subject to change); both positions collaborate with faculty, campus partners, and international institutions. 

JOB DUTIES

Student Advising [40%]
Holistically advise students and serve as subject-matter expert for robust portfolio of faculty-led, exchange, and approved non-UF study abroad programs in an assigned region (countries subject to change). Provide comprehensive support to students on topics such as, academic fit, credit transfer, costs, financial aid, visa requirements and benefits of study abroad. Host pre-departure orientations to prepare regional cohorts for international travel. Facilitate student interactions and advocate on their behalf with administrative departments such as the Offices of Student Financial Aid and Scholarships, Registrar, Housing, etc. Provide sensitive and compassionate support when leading difficult conversations with students related to potential identity-based challenges abroad, students needing medical or academic accommodations abroad, students facing health, behavioral, or personal challenges abroad, or students in need of crisis intervention. 

Enrollment Management and Administration [35%]
Administer application process for assigned portfolio, utilizing independent judgment when nominating students for exchange programs, managing faculty-led programs, and coordinating with external institutions and partners. Follow established UFIC protocol related to application data input, the application process, and transcript processing. Evaluate, interpret, and assign grade and credit conversions for study abroad transcripts from exchange partners, international and domestic institutions, and third-party providers. Maintain expert understanding of university policies pertaining to academic programs abroad. Respond to inquiries from students, parents, faculty and others regarding program policies, procedures and requirements, making referrals as appropriate.

Program Coordination and Faculty Liaison [15%]
Independently coordinate study abroad programs with faculty directors, as well as academic and administrative offices at UF. Independently liaise for assigned programs between UFIC and overseas institutions, US study abroad providers and educational institutions. 

Outreach and Special Projects [10%]
Participate in outreach events such as freshman preview, study abroad fairs, info sessions, scholarship workshops, and re-entry events. Collaborate with colleagues to complete projects and assist with scholarship application review and annual pre-departure conference. Keep current in field standards and participate in professional development opportunities affiliated with study abroad, such as international site visits and international education conferences. Other duties as assigned.


WORK SCHEDULE

• Monday through Friday, 08:00 a.m. to 05:00 p.m.
• Seasonal extended hours may be necessary during peak application periods
• Other work hours may be required; various events are offered in the evenings and on weekends
• Domestic and international travel may be required
• After 6-month probationary period, position qualifies for 4/10 work schedule (if preferred)

EDUCATION, TRAINING, AND EXPERIENCE

Minimum Qualifications:

• Bachelor's degree and experience living or studying abroad.

Preferred Qualifications:

• EDUCATION & TRAINING
  -Master’s degree in an appropriate area of specialization
  
  
• EXPERIENCE
  - Two (2) years appropriate experience in higher education or an education abroad setting
  - International experience (living, studying, teaching abroad)
  
  
• KNOWLEDGE
  -Knowledge of a second language
  -Knowledge of best practices in Education Abroad
  -Familiarity with Terra Dotta Software, Salesforce, Microsoft Office, and Adobe Acrobat
  
  
• SKILLS
  -Excellent verbal and written communication skills; effective interpersonal and problem-solving skills
  -Experience developing presentations and speaking publicly
  
  
• ABILITIES
  -Demonstrated ability to work well in a team setting and with stakeholders from various backgrounds

EMPLOYMENT BENEFITS

Health Insurance: UF participates in state- and university-sponsored benefits programs for individuals, families and domestic partners, and offers voluntary insurance that includes vision, dental, long-term disability and more.

Retirement Options: Attractive options include Florida Retirement System Pension Plan, State University System Optional Retirement Program, Florida Retirement System Investment Plan, and Voluntary Retirement Savings Plan.

Leave: UF Faculty and Staff enjoy a generous paid leave plan as well as access to a sick-leave pool, maternity/paternity leave, and leave payouts.

To learn more visit: hr.ufl.edu/benefits