Job Summary:
Education Abroad and Overseas Campuses serve as the central unit responsible for promoting and facilitating education abroad at Temple University. Education Abroad administers academic year, semester, and summer study abroad programs hosted by Temple’s overseas campuses in Rome, Italy, and Tokyo, Japan; offered through exchange and other institutional partners around the globe; and developed and led by Temple faculty members. Enrolling and serving an average of 1200 Temple and non-Temple students a year, the Education Abroad team is committed to providing transformative global learning experiences that prepare the diverse students from Temple and our U.S. partner institutions to develop as engaged global citizens, collective problem-solvers, and leaders in their chosen field.
The Education Abroad Program Manager manages the day-to-day operations of their assigned program(s), including recruitment, admissions, pre-departure, student course registration, health and safety, and evaluation. The incumbent reviews applications for assigned programs and makes admission decisions, manages the visa application processes for students, coordinates with administrators and faculty regarding curricular issues, processes and tracks all pre-departure forms and documents, guides students through regular liaises and pre-departure processes, and regularly liaises with program leaders and/or on-site program staff. The incumbent identifies and resolves problems related to their programs and students.
Reporting to the Associate Director for Programming and Student Support, the Program Manager participates in the promotion of international education across the university and at partner institutions and attends special events. Supports general office functions, including general study abroad and scholarship advising and recruitment/outreach for all Education Abroad administered/approved programs.
The Program Manager role requires a well-organized, detail-oriented professional, committed to student service and advising, with the ability to work collaboratively as part of a team in a fast-paced and dynamic environment.
Education Abroad fosters an inclusive work environment and is committed to increasing diversity and enhancing inclusion practices in studying abroad. Each team member plays a role in helping to facilitate that mission. We are especially interested in candidates who have an interest in promoting and encouraging diversity and inclusion in educational environments, e.g., socio-economic diversity tied to education (first generation or high financial need), racial or ethnic diversity, national origin and immigrant rights, LGBTQIA+ initiatives, and disability rights advocacy. We seek a diverse pool of applicants and encourage those from historically marginalized populations to apply.
Required Education & Experience:
Bachelor’s degree and at least three (3) years of experience in higher education. An equivalent combination of education and experience may be considered.
Preferred:
- Master’s degree
- Experience working with students in higher education.
- Experience with Terra Dotta and Banner.
Required Skills & Ablities:
- Proficient with Microsoft Office.
- Commitment to student service and demonstrated ability to work collaboratively with diverse constituents.
- Demonstrated professionalism with the ability to handle and prioritize diverse tasks in a fast-paced environment.
- Ability to make presentations to small and large audiences.
- Must be organized, detail-oriented, and possess problem-solving skills.
- Ability to stay focused while managing constant interruptions.
- Excellent interpersonal, written, and oral communication skills.
- Candidate must be willing and able to travel on occasion.
- Perform other job-related duties as assigned
This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.
Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.
Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
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You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.
