Health and Wellness Manager

Position Summary:
The HWM works closely with the Center Director to coordinate all non-academic components of the program, including student health and wellness, risk management, group dynamics, community engagement, and daily program operations.

Duties & Responsibilities
Under the oversight of the Center Director, the HWM, as an individual and as a member of program faculty/staff team, will:

Student Affairs:

• Deliver in-country orientation and ongoing training to students in the areas of community building, critical thinking, cross-cultural issues, conflict resolution, self-awareness, communal living, and health and safety
• Act as a resource to students for their program-related and personal needs
• Facilitate communication within the student group and between staff and students
• Preemptively monitor and address individual student and group attitudes and behavior
• Keep the Center Director informed of potential problems
• Participate in resolving group management issues and student discipline problems
• Facilitate establishment and support of student committees

Safety & Risk Management:

• Take responsibility for the safety of all program participants
• Adhere to, actively model, and enforce all school-wide and program rules and polices
• Coordinate incident reporting system and on-site safety audits
• Ensure that Incident Reports are provided to SFS headquarters
• Submit a Risk Management Plan to SFS headquarters prior to field trips
• Participate in the review and revision of program risk assessment and management plans
• Coordinate the program’s emergency plans, including for evacuation and fire safety
• Recommend and review policies and procedures needed to manage risks
• Coordinate the safety and health portions of the on-site orientation
• Maintain all medical kits and safety supplies

Community Outreach:

• Work with Center faculty/staff to develop and implement community outreach activities
• Arrange recreational programming for students within the local community
• At all times, work to ensure good relations between the Center and local community
• Organize and facilitate guest speakers from the community

Program Support:

• Coordinate and communicate scheduling of program to students as needed
• Participate in training activities for new program staff prior to and during the program
• Provide periodic reports, marketing materials, and student input to SFS headquarters
• Participate in preparation of final reports and program field preparation guide revisions
• Participate in planning activities prior to program start and in review post-program
• As requested by the Center Director, assist with other logistical, group management, and administrative tasks

Daily Center Life:

• Live on-site for the duration of each program period and take meals with students
• On a rotating basis, take responsibility for Center-specific staff of the day duties
• Ensure that all staff understand the responsibilities of the staff of the day role
• Take part in, and occasionally lead, Center upkeep projects, social, and field activities
• Serve as Center caretaker during program breaks as requested by the Center Director
• Drive standard transmission vehicles as needed

Required Qualifications

• Bachelor’s degree
• Advanced language ability or fluency in Spanish and English
• Wilderness First Responder (WFR) certification (if you do not possess this, SFS may assist you in obtaining this certification)
• Experience living, working, or studying abroad
• High emotional and cross-cultural intelligence
• Professional experience with group facilitation or leading experiential education programs
• Willingness to live and work on a residential campus, including use of shared facilities and participation in campus activities and community outreach
• Accustomed to working long hours in remote environments with limited resources
• Experience with crisis management, emergency response, physical and mental health support, and risk management
• Commitment to ensure good relations between the SFS and the local community
• Clean driving record
• Ability to obtain proper work visas (with assistance from SFS)

Preferred Qualifications:

• Advanced medical certification (e.g. EMT or WEMT certification)
• Master’s degree
• Experience living, working, or studying in program region
• Familiarity with navigating medical resources in developing countries
• Background in wilderness, travel, or tropical medicine
• Residence Life experience in higher education
• Ability to operate manual transmission vehicles

Benefits:

• Covered travel from home of record at the beginning of program and covered travel to home of record at the end of program. After one year of employment, one additional round-trip to home of record during non-program time.
• On-site room and board (all meals also provided while programs are in session)
• Auto-enrollment in an Emergency Medical Evacuation and Repatriation Insurance plan effective from the first day of employment
• International health insurance reimbursement at 80%, increasing with each year of employment, up to 100%
• Long-term Disability, Life Insurance and Accidental Death and Dismemberment coverage provided by SFS
• Option to participate in SFS’s 403b retirement plan through Fidelity Investments. Eligible for SFS matching contribution program after one year of employment